We recently recently got a new Xerox multifunction center at work.

I finally figured out that to send faxes, I had to configure it to dial 1 before the number keyed in.

This struck me as odd, because the phone line it uses is a direct line, and if it was connected to our PABX, it would have to dial 0, not 1, to get an external line.

Now it's configured to dial 1, it doesn't actually do so, but obviously it's set something inside that makes it work.

This machine is quite possibly the hardest to use device I have ever encountered!